* There is a minimum order of 3 pieces per style and a minimum order total of $1,000.00.
* No cancellations will be accepted after 10 days from the date the order is placed.
* All goods must be paid in full before they are released for delivery, unless otherwise agreed by Rachel Riley London Inc.
* Delivery is at the cost of the buyer.
* Orders can be paid for by check, credit card or paypal. All checks should be made payable to Rachel Riley London Inc.
* All goods are landed, inclusive of customs and duty.
***Any cancellations of orders after the 10 day allowance window will result in a 60% restocking fee and be billed immediately.
* All merchandise is shipped in perfect condition.
* All claims for damaged or defected items must be made within seven days of receipt of goods with photographic evidence.
* No claims will be accepted after 7 days.
* No goods can be returned without prior authorization from Rachel Riley London Inc.
*All retailers are required to use Rachel Riley retail pricing.
U.S. E-Commerce Policy
Thank you for your interest in our brand and for being a stockist of Rachel Riley clothing collections. We are keen to assist our wholesale customers with their online sales so to maintain an even playing field for all retail partners, we ask that you respect the following:
Any online sales of Rachel Riley products must first be approved by our team. If you have an existing wholesale account and would like to sell our products through your online store, please email email@example.com or call Shannon directly at 212-534-7477. If you have previously been granted permission for online sales, you don’t need to contact us. Please note that the selling of Rachel Riley products directly on Instagram or on any other social channel is prohibited.
We encourage all approved online sellers to use Rachel Riley photography for their listings. Please email us for high resolution product & lifestyle images.
All online retailers are required to sell Rachel Riley products at retail price.
MAP = Rachel Riley Retail Price
Our retail pricing can be found on our B2B site, retail site, and collection guides.
Temporary Discounts & Promotions
Temporary discounts & promotions are permitted under the following parameters for current/in-season collections:
-Sales and Promotions lasting no more than 7 days
-Discounts no greater than 30%
Any sales, special offers, discounts, or promotions exceeding a 7-day time frame and/or a 30% discount level must first be approved in writing by our team. Please email us with any inquiries.
Free Shipping promotions are permitted at the seller’s discretion. Discounting is not permitted on our Heritage collection or on Rachel Riley footwear, unless specified in writing by our team.
End of Season Markdowns
At the end of each season, MAP will be waived on seasonal collection styles that are not being repeated. We will notify you via email with a list of SKUs when end of season price reductions may begin. Retailers are also permitted to mirror our end of season price reductions on our retail site, www.rachelriley.com.
Please note: we will be closely monitoring e-commerce sales and contacting any retailers in violation of our policies, or who we find are taking advantage with high frequency sale messages.
Inventory & Drop-Shipping
We’re here to help you keep your customers happy! If you sell a Rachel Riley product that you’re sold out of, or if you receive a special request from a customer, please email firstname.lastname@example.org. If we have the item in stock, we’re happy to ship it direct to your customer for WS cost + $8 drop ship fee + shipping. Orders will be processed and invoiced through our B2B site: www.rachelrileywholesale.us. Full payment is required prior to shipping.
Retailers are prohibited from bidding directly on our trademarks, misspellings of our trademarks, or any variation of our trademarks in Google, Bing, Yahoo, or any other search engine. This includes, but is not limited to: Rachel Riley, Rachel Riley London, Rachel Riley Childrenswear, Rachel Riley clothing, etc.
I hereby authorize that I have read, understood, and agree to the terms and conditions outlined above, and acknowledge that any violation may result in the termination of my wholesale account with Rachel Riley.
By placing an order at www.rachelrileywholesale.us, agree to the above Terms and Conditions